Terms of Service
Welcome to Normono. These Terms of Service ("Terms") govern your use of our website, normono.com, and any products and services provided by Normono.
By accessing our website, creating an account, placing an order, or purchasing our products, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. General Information
Normono is a technology brand specializing in portable monitors, including dual- and triple-screen monitor solutions, and related products and accessories.
By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement or have obtained the necessary consent from a parent or legal guardian.
2. Orders & Payments
- All prices displayed on our website are shown in GBP (£) unless otherwise stated and may include applicable taxes where required.
- We reserve the right to refuse, cancel, or limit any order at our discretion, including orders suspected of fraud, unauthorized activity, pricing errors, or other violations of these Terms.
- Payment must be successfully completed before an order can be processed and dispatched.
- We accept major credit and debit cards and other secure payment methods displayed during checkout.
- Product availability may change without notice. Placing a product in your shopping cart does not guarantee that the product will remain available.
- If there is an issue with your payment or order, please contact us at support@normono.com.
3. Shipping & Delivery
We aim to process and dispatch orders as quickly as possible.
Shipping and delivery times may vary depending on your location, shipping method, customs procedures, courier delays, public holidays, and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate and complete shipping information. Normono is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
For complete information regarding delivery times, shipping charges, tracking, and delivery issues, please refer to our Shipping Policy.
4. Returns, Refunds & Exchanges
We offer a 90-day return period for eligible products, subject to the conditions outlined in our Returns & Refunds Policy.
Returned monitors and accessories must meet the applicable return requirements, including being in acceptable condition and, where applicable, being returned with their original packaging, accessories, cables, and other components.
Refunds are processed after the returned product has been received and inspected. Once approved, refunds are generally issued to the original payment method within the timeframe specified in our Returns & Refunds Policy.
Return shipping costs are generally the responsibility of the customer unless the product is defective, damaged, or incorrectly supplied.
Please review our Returns & Refunds Policy for complete details.
5. Products, Availability & Accuracy
We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and other information displayed on our website are accurate and up to date.
However:
- Product images may vary slightly from the actual product due to screen settings, photography, or manufacturing updates.
- Product specifications and features may be updated or changed by Normono without prior notice.
- Availability may change at any time.
- We reserve the right to correct pricing, description, specification, or availability errors.
- We may discontinue or modify products without notice.
Nothing on our website should be interpreted as a guarantee that a particular product or specification will remain available indefinitely.
6. Use of Normono Products
Normono products should be used in accordance with the instructions, safety information, and documentation supplied with the product.
Customers are responsible for using our monitors and accessories appropriately and for ensuring that connected devices, cables, power sources, and other equipment are compatible with the product.
Damage resulting from misuse, unauthorized modification, improper installation, physical damage, or use contrary to the supplied instructions may not be covered by applicable warranty or return provisions.
7. Intellectual Property Rights
All content available on normono.com, including but not limited to:
- Normono logos and trademarks
- Product images and photography
- Product designs
- Graphics and illustrations
- Website design
- Text and written content
- Videos
- Product names and descriptions
- Software and digital materials
is owned by or licensed to Normono and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially use any Normono content without our prior written permission.
8. User Conduct
By using our website, you agree not to:
- Use the website for fraudulent, unlawful, or unauthorized activities.
- Attempt to gain unauthorized access to our website, servers, systems, or accounts.
- Upload or distribute viruses, malware, or other harmful software.
- Interfere with or disrupt the operation or security of our website.
- Use automated systems to scrape, copy, or collect website content without permission.
- Attempt to obtain another customer's personal or account information.
- Use our website or content in a manner that violates applicable laws or regulations.
We reserve the right to suspend or restrict access to our website where we reasonably believe these Terms have been violated.
9. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.
Website availability may be affected by maintenance, technical problems, hosting issues, security incidents, or circumstances beyond our reasonable control.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Normono shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law, including applicable consumer rights.
Our products should only be used for their intended purposes and in accordance with the instructions and safety information provided with them.
11. Privacy Policy
Your privacy is important to us.
We collect, use, store, and protect personal information in accordance with our Privacy Policy.
By using our website, you acknowledge that your information may be processed as described in our Privacy Policy and in accordance with applicable data protection laws.
12. Third-Party Services & Links
Our website may contain links to third-party websites, payment providers, shipping services, or other external services.
These third-party services are operated independently from Normono. We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
13. Changes to These Terms
We reserve the right to modify or update these Terms at any time.
Any changes will become effective when the updated Terms are published on this page, unless otherwise required by applicable law.
It is your responsibility to review these Terms periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom, subject to any mandatory consumer protection laws that may apply to you.
Any disputes will be handled by the courts with appropriate jurisdiction, subject to applicable law.
15. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us:
Email: support@normono.com
Website: normono.com
By accessing or continuing to use normono.com, you acknowledge that you have read, understood, and agree to these Terms of Service.
Normono
We design the best portable monitors.